Our claims department continues its history of providing superior claims service to our policy holders and brokers. We understand our service is a significant factor in maintaining customer satisfaction. It is our number one priority.
Average claim handling is not sufficient in today’s markets. Fraud continues to be a major factor in this industry. Global Hawk Insurance Company is committed to hiring the best claim department personnel, Independent adjusters and defense counsel available. Policy holders deserve the assurance that claims will be handled expeditiously and fairly. Our claim department takes a very aggressive approach in its philosophy of paying what is owed and not overpaying claims simply to avoid a trial. Our litigators have the proper trial experience to defend our insured. Our independent adjusters are instrumental in allowing us to conclude claims effectively and efficiently. Claims may be reported by phone, e-mail or fax 24 hours a day. Our litigation plan promotes an early strategy between defense counsel and the claims adjuster to encourage prompt discovery to be sure that defense counsels follow our litigation plans.
As Global Hawk Insurance Company continues to grow and prosper, the claims department quality will continue to excel. We are a service department committed to be the best in the industry and our personnel are ready to meet the challenge everyday. We continue to foster a close working relationship with our brokers and valued policy holders to produce the excellent results that are expected of us.
1. STOP immediately, do not obstruct traffic. Take as many photos from different angles as possible.
2. Make a rough drawing of the scene, showing position of vehicles and other details. Take photos of the drawings.
3. Assist anyone injured. Have someone call the police. Repeat if necessary.
4. DO NOT hastily accept claim settlements at the scene of an accident.
5. SECURE make, model and license numbers of all vehicles involved.
6. NOTIFY our Claims Department ASAP at (925) 493-7553
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First and foremost:
slow down! It takes longer to stop or adjust in wet weather.
Be more alert when driving
in wet or slippery conditions. Watch out for brake lights in front of you.
Stay toward the middle lanes
water tends to pool in the outside lanes.
Turn your headlights
on even in a light rain, or in gloomy, foggy or overcast conditions.
When driving through a puddle of uncertain depth, go slow. If its deeper than the bottom of your doors, turn around and find another route.
Never drive through moving water
if you can’t see the ground through it; your vehicle could be swept off the road.
Please fill out the Commercial Vehicle Liability Application If at any time a question requires you to fill out a supplemental form, please fill out the corresponding form that is provided under the "Supplemental Forms for Liability Application" located under the Applications Tab. (For example, if your client requires filings, please fill out supplement form GHI-3 in addition to the Liability Application).
For proper consideration emails should be directed to the appropriate department. The email addresses for the departments are: Underwriting (email@example.com), Marketing (firstname.lastname@example.org), Accounting (email@example.com) and Claims (firstname.lastname@example.org). No contract for products or services or submissions in need of approval are authorized by Global Hawk Insurance Company unless the contract is submitted to and approved by a member of the management team. Managers authorized to give approval are: Jasbir Singh (JST@GHINS.com), Sandeep Sahota (SSahota@GHINS.com), Geet Prasad (GPrasad@GHINS.com), Pavan Bains (PBains@GHINS.com) and Kelly Myers (KMyers@GHINS.com). Any approval by e-mail must come from the above e-mail accounts to be binding on Global Hawk Insurance Company. We expressly deny any contractual obligation unless one of the authorized managers confirms receipt and approval via email.
Global Hawk proudly supports your Commercial Automobile Liability policy only. To ensure that we are able to provide our clients with the most convenient and cost effective service, we have worked diligently to gain secure partnerships with an array of top-rated insurance companies to provide for your PD, Cargo, GL, WC, etc. needs. Our underwriters welcome your inquiries.
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